The key is to make change feel safe, get genuine buy-in, and build habits systematically. When you do this, you're not just implementing change; you're creating a lasting transformation that people actually want to sustain.

So, I go back to my ultimate why. Why do I do this leadership job? My why in life is to provide people with a great place to work. A place where they have security, certainty, autonomy, relatability, and fairness. A place to escape from home and take the focus off themselves and onto others. A place to not only work, but work with a greater purpose, to be a Difference Maker.